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FAQ


General Queries

➠ What is the need of bulk sms software?

Bulk SMS software provides you the facility to send text messages in bulk to individuals as well as to list of contact numbers instantly hence providing cost effective way to keep in touch with your business and marketing clients, family members, relatives and friends etc.

➠ Does Bulk SMS software supports international mobile network to send messages?

Yes, Bulk SMS Software is capable to send bulk number of text messages on any national or international mobile networks around the world.

➠ How many messages can I send at a time using bulk sms software?

There is no limit to send text messages using Mass SMS utility. You can send bulk SMS to a group of people or individuals in just few minutes.

➠ How can I connect my Windows OS based mobile phone to the computer?

You can connect your Windows OS based phone to Laptop or Desktop PC using Data chord available with your mobile phone (please be sure that your data cable is connected or inserted properly in USB port of computer).

➠ Which brand of mobile phones does bulk SMS software support?

Bulk SMS software supports all major brands of Windows OS based mobile phone like Sony Ericsson, T-Mobiles, Nikon, Smart Mirror, Toshiba, LG Electronics, Motorola, Fujitsu, Lenovo, HP, Samsung mobiles, HP iPAQ, E-ten, Nokia, Honeywell dolphin, Samsung, HTC Touch 3G and Touch Viva etc.

Technical Queries

➠ What is the difference between Standard SMS and Notification?

Standard SMS is stored in the Inbox folder of the recipient mobile phone and Notification SMS displays on the mobile screen of recipient and will not save in the Inbox folder of mobile phone.

➠ I am facing an error while using your Bulk SMS Software, as it displays error message ‘Either Device not connected properly or ActiveSync not found’, what should I do?

This situation occurs in following conditions:

  • Your pocket PC is not properly connected with your desktop PC.
    (Connect your mobile phone to your computer system in a proper way).
  • Your mobile phone settings is not properly synchronized with your PC.
    (In this situation if your system is running Windows XP, or earlier, then synchronization settings will be managed through Microsoft ActiveSync and if your Desktop PC is running Windows Vista, synchronization settings will be managed through the Windows Mobile Device Center).

➠What do you mean by Microsoft ActiveSync and Windows Mobile Device Center?

Synchronizing your phone with your PC to transfer information, settings, and files. Synchronization is handled with different applications for Windows Vista and Windows XP or earlier, so please checks which operating system your PC is running and choose the appropriate option listed below.

  • If your system is running Windows XP, or earlier, synchronization settings will be managed through Microsoft ActiveSync.
  • If your Desktop PC is running Windows Vista, synchronization settings will be managed through the Windows Mobile Device Center.

➠ Are there any instructions which should be considered before using Bulk SMS Software for BlackBerry Mobile Phones?

Make sure that you have properly installed the drivers of BlackBerry™ mobile device for sending text messages using Bulk SMS Software for BlackBerry™ Phones.

Connect your BlackBerry™ Mobile Phone Device to your PC through USB port using the USB Connection Cable (generally comes with your Mobile Phones when you purchase it).

Make sure that BlackBerry™ Desktop Manager™ must be in running in order to establish the connection between BlackBerry™ mobile device and Bulk SMS Software.